Privacy Policy
Welcome to the website of Great Mountain Views Villa Resort, Duda, Sidemen, Karangasem, Bali! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our website or make a reservation, we may collect certain personal information from you. This information may include your name, email address, phone number, billing address, and payment details. We may also gather non-personal information such as your IP address, browser type, and operating system. This information helps us improve our services and provide a personalized experience.
2. How We Use Your Information
We use the information we collect to process your reservations, provide customer support, and improve our services. Your email address may be used to send you your reservation details, important updates and promotional offers. We may also use your information for internal purposes, such as data analysis and research or to enhance our website and services.
3. Information Sharing and Disclosure
We understand the importance of keeping your personal information confidential. We do not – and never will – sell, rent, or lease your information to third parties.
However, we may share your information in the following circumstances: • With service providers and partners who assist us in delivering our services (e.g., payment processors).
- When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and regular security assessments. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are placed on your device. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website. We encourage you to review this Policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at clare@greatmountainbali.com, with reservations@greatmountainbali.com in cc. By continuing to use our website or services, you acknowledge that you have read and understood this Privacy Policy. We appreciate your trust and assure you that we will handle your personal information responsibly.
Last updated: May 2023